Charlemont
Thank you for choosing Accurate Termite and Pest Control for your community's fumigation.
Request your Occupants Fumigation Notice by filling out the webform below
Online Webinar
Wednesday, July 10th, 6 PM
This dedicated web portal contains all of the information you need for your upcoming fumigation.
What you need to do:
1. Attend One Townhall Meeting (Find My Meeting Dates)
Sign your disclosure and notice of compliance
2. Bag and Store Perishable Food, Medications, and Supplements
See a list of food items that need to be bagged and bagging instructions below.
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3. Provide a spare key to your unit and leave all rooms accessible
NOTE: All keys are left in your unit with the door locked once we clear your unit. Be sure to have access to your unit other than the key you provide to avoid locking yourself out.
4. Vacate Accordingly
What you need to know:
The entire process is detailed in this video:
Information about Vikane®, the product being used:
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FAQ's:
The Structural Pest Control Board published the following document with Frequently Asked Questions regarding whole structure fumigation.
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Hello I am a resident being tented this coming Tuesday. I know the gas will be turned off during fumigation. What is the process for having it turned on again on Thursday? Thank you
Hey Hayley. All you have to do is make sure someone is home on Thursday between 12pm and 6pm for SDGE to turn on your meter. They will leave it off if they can’t get into the home.
Hello Team, question about canned food that is covered by a box, like sardines or mussels. I understand they are in a factory sealed can. However, since they also have an outer cardboard box, do I need to put a note on the outside, so that they are not accidentally thrown away?
If the can is either steel or aluminum, it’s fine to leave as is. No need to remove them from the box.
Do you know if ours is delayed over at 730 breeze hill #292? No tent on house yet and it’s 115pm. Watching via ring cam
Hi Michelle. No, none of the buildings were delayed. It just takes quite a bit of time to get tents on all of the buildings.
Hello Ozzie and company,
I had attempted to submit my lockbox code via the web questionnaire, and now via email to fumigations@accuratetermitecontrol.com. Could you please confirm receipt of the lockbox code? This is for 730 Breeze Hill Rd. Apt 287, scheduled for fumigation starting tomorrow.
Thank you, Joshua Ramos
Thanks Josh. You’re all set.
Hi Ozzie,
Do you know what dates the Breeze Hill Clubhouse by the pool with be fumigated?
Hey Tiffany. We are including it in phase 15.
Is there a specific place I can leave you my garage code?
Hey Danielle. You can email it fumigations@accuratetermitecontrol.com
Hello, I just completed my fumigation forms, but I did not see any place to enter the code for my garage, only for my unit. My garage is scheduled for fumigation on July 30th. How can I provide the code?
Hey Aleshia. You can email it fumigations@accuratetermitecontrol.com
Checking in on my return time, 740 Breeze Hill Road, #159.
Just checking my unit will be able to get back in at noon? I did see that it’s possibly pushed to 3:00, which is a complete nightmare for me, I have to check out of my hotel at 11 or pay for a whole extra day. 740 Breeze Hill Road, #159. Thank you. and I have 2 very scared cats with me.
Just making sure building 740 units #169-176 is on track to return home tomorrow (Thursday 7/18) at 12pm. Thanks!
Hey Katie. Yes. 12pm is your return time tomorrow.
I believe that my next door neighbor (#293) has moved out. It is a rental. Do you have access to that unit for tenting? Have you received access for all the units in my building 293-300? I am asking because we have some unusual circumstances and I would hate to have a delay while I am out of the unit. Thanks.
Hey Kay. We have a form and key info on file for that unit. As of now we have no indication or reason to believe that any of your neighbors will not cooperate.
Good Morning, I am scheduled to be fumigated on Tuesday the 16th and returning on Thursday the 18th. I want to be sure you have received my paperwork with my lock box code. Also, do I leave the windows shut and what about ceiling fans, on or off?
Hey Jean. We have your form on file. Leaving the windows open and fans on is up to you. Either way you leave them is fine.
Awesome, thanks Ozzie!
Hi Ozzie, what time is my return time,
Hey Ozzie & Team,
My building is scheduled to be fumigated next week, July 16-18. I have solar panels on the garage roof. Is there anything I need to do to shut off the system? And if so, what?
Hi Sharon. The solar panels can stay as is. You do not need to shut them off.
Trying to find info for my tenant regarding garage building numbers and fumigation dates. Can you please provide a link or some other documentation that shoes the garage building numbers and date of fumigation? Thanks!
Hey Krystle. Not all buildings have confirmed fumigation dates. If you send us your address and garage number to fumigations@accuratetermitecontrol.com, we may be able to get you the information you are looking for.
I just returned from out of the country and saw that my detached garage (Bldg 47) is to be fumigated July 9th through July 11th (Phase 11) and my residence (740 Breeze Hill Rd., Apt. 161) is to be fumigated July 16th through July 18th (Phase 12).
I completed the Occupants Fumigation and Pesticide Disclosure Form for my residence today (which included the garage building number, which I entered). Are you in receipt of my completed form?
I didn’t see a way to complete another form just for the garage (which was supposed to be sent no later than June 21st). Do you have all the information you need from me regarding the residence and detached garage?
Hey Lou. We received all the paperwork we need from you. No additional forms are necessary for the garage.
Hi Ozzie,
My garage is being fumigated this week.****** The code is the same as it was when you fumigated our unit (Unit ***). *****Thanks!
Thanks Laura. Your comment was modified to preserve private details.
Hello, after all the items that need to bagged up are bagged up where do the bags go?
You can leave them anywhere you prefer. Fridge and items should be put back in the fridge or freezer.
Good morning,
I’m the manager of 740 Breeze Hill Unit 158 I will be out of the country when the fumigation occurs on July 16th and I need to make this as simple as possible for the tenants.
What date will the bags be delivered?
Will someone pick up the Key from the tenant? I noted on the form I completed that the key would be left under mat but can a representative pick it up and on what day?
Accurate will take care of having the gas turned off? Tenant will need to be available for turning the gas back on?
Can I have a contact name and phone number for the tenant to have in case of questions
Hey Dana. Nylofume bags will be delivered this coming weekend to the unit doorstep. Tentants can hand a key in person if they catch the on site representative on fumigation morning, but an appoint cannot be made. The gas shutoff and restore appointments have already been scheduled. Your tenant just needs to be home on the 18th to provide interior access between 12pm and 6pm. Otherwise the gas supply will remain off. Our HOA fumigation department can be reached via email at fumigations@accuratetermitecontrol.com or by calling 844-468-2687.
I am trying to find my date for 730 #291 and the site just keeps sending me to choose my unit, which I have done multiple times! Please give me my date, thanks!
Hey Chris. Dates for section 730 have not been confirmed yet. Once those have been determined, you’ll be notified along with your neighbors.
Will we get a 30 day notice as promised?
Hi Erin. Yes, all residents will receive a copy of the notice letter with the respective fumigation dates.
Hi,
Will garage building 43 be tented in June? I have not received a reply to my email. Thank you
Hey Judy. Garage building 43 is scheduled for the 30th of July.
Hello my garage is in building #24 I saw an inspection notice but not sure when it will be fumigated
Hey Flor. Garage building 24 is scheduled for July 9th.
I have a double car garage. Can I leave a key for the rear access door, or is the ‘clicker’ required?
Also I thought I heard/read that the motor for the garage door is to be unplugged. Is this correct?
Hey Jim. You don’t need to provide a garage clicker if you live in a townhome with the condo-patio-garage setup. Garage motors are either unplugged or manually disengaged to prevent them from opening the garage during tenting. In lieu of providing a house key, you can provide a garage code assuming that will also allow entry into the residence.
Hello! Can you please confirm that you received my email verifying my fumigation dates?
Hey Katie. Yes, we have confirmed your fume dates in an email response.
Hi Ozzie,
I am in building #740 from apartments #199 to #204.
Yesterday May 31, plastic bags were left only in the 1st floor apartments, but No plastic bags were left in the 2nd floor apartments.
Could you please tell me when we will receive them?
Thank you!
Hey Patty. We’ll bring bags over tomorrow. So Sorry about that.
Hi Ozzie,
Well, I called the office again earlier today because I hadn’t received a response to my comment, my email, or my voicemail, and Amanda said they would drop them off today.
But, thank you!m Ozzie!
Today I saw my downstairs neighbors getting the plastic bags, but I didn’t .
My apartment is 740 Breeze Hill Rd Apt 204 Vista ca 92081
Hey Laura. We’ll bring bags over tomorrow. So Sorry about that.
I’m in Unit 131. My garage was just fumigated this week and tenting was removed today, but when I came home this evening, my garage opener was not returned. How do I get that back? It’s my only one.
Hi Kathleen. Can you confirm that your clicker is not inside of the garage?
The video states that I need to schedule SDGE for gas off/on. SDGE account shows a service request with no additional details. Am I responsible for schedule this, or is the HOA/fumigation company?
Hey Natasha. We will make those appointments for you. You would only call SDGE if you run into issues after the fumigation.
I just checked on the Internet and every site said anything made from memory foam must be removed. I haven’t heard anything about it in any discussion except infant mattress
You’ll find a lot of conflicting information on the internet. Much of it doesn’t account for every product available for fumigation and the current laws and regulations. Only baby mattresses have to be removed during your fumigation.
Hello ! I am in 740 Breeze Hill Unit 195. Agreement form is asking for the number of the garage and I don’t know what it is . I called HOA and emailed with no response so far. Do you guys have that info ?
Hey Julia. We don’t have that info, but you can just. Choose any number from the menu just to get the form submitted.
Hi, I’m unit #** in the 7** building that will be fumigated ****. Thanks!
Thanks Elena!
I am 740 187 . Can you tell me if the patios are also cover to be fumigated it ?
Hi Felipe. We do anticipate patios to be covered.
On the Occupants Fumigation Notice and Pesticide Disclosure, can we please confirm what the response should be to this question:
Are you aware of any conduits, pipes, common drains, air ducts, central vacuum systems or any other construction elements that would allow the passage of a fumigant from the structure to be fumigated to any other adjacent or adjoining structure?
I believe “the structure” is referring to our entire building, all six units, correct? So we would answer “no”, correct?
Looking forward to your confirmation and TIA!
Hey Katie. This is a common question. Your understanding is correct. Most residents choose the “No” option.
I’m in 740 #200 we did not receive any bags when we got our notice. Our fumigation date is June 18th. Where do we get bags?
Hey Jess. Bags will be delivered about 14 days before your fumigation day. They will be delivered to your doorstep this weekend.
Hello,
I have a question about clothing, bedding, and blankets. Would you suggest washing, said items, after fumigation or is their no need for that
Additional cleaning or washing will not be necessary after the fumigation. The home will be as clean the day you leave.
Today I saw my downstairs neighbors getting the plastic bags, but I didn’t .
My apartment is 740 Breeze Hill Rd Apt 204 Vista ca 92081
Hey Laura. We’ll bring bags over tomorrow. So Sorry about that.
My garage is being fumigated during phase 8 on 6/11. What time will workers be by to pick up my garage door opener? Also, is it necessary to fill out the occupant’s notice form for garages?
Hey Katie. No need to fill out the form just for the garage. Crews may be picking up your clicker anytime between 7am and 5pm. Most likely, they will be there first thing in the morning.
I’m in unit **** #** the individual that came by last Friday to put the notice on my door, neglected to leave me bags. The rest of the neighbors got their bags. The bags were not taken by anybody else, I looked on the Doorbell camera and your employee. Just forgot to drop a set off at my door.
Next,..
Hey Paul. We’ll be sure to get you some bags. We’ve also noted your safe inspection.
I only have 1 clicker for my garage but I can give you a key to the garage door and put it in my lockbox if you want?
Also, my garage is 31 but I had to pick a different # to be able to fill out the form.
Hey Karen. I’m so sorry we missed your comment. If you still need assistance, please send a direct email to fumigations@accuratetermitecontrol.com
Hi,
I have 27 gallon plastic storage bins in my garage, they are stacked on shelves on the wall. There are about 15 of them. Do those need to come down and lids opened for fumigation?
Hey Rick. The storage bins can stay as is if they don’t contain any food.
Hi,
Our building will be be fumigated in June and I am curious as what to do about a closed off ceiling space in my bedroom closet. I live on the ground floor and this opening has always been closed off by screws. I assume it was access to plumbing or something but has never been opened by me or the previous owner. Is this something I need worry about to prepare for fumigation?
Hey Eve. Thanks for pointing that out. It would be a good idea to do a test run opening it just to be sure that its accessible of fumigation day.
Will the electricity be on when we return 4/16 or is that part of waiting for SDG&E to go door to door?
Electricity will stay on during the fumigation. SDGE is only shutting off and restoring your gas supply.
I’m in 740 unit #179 and my Garage unit is not listed on the form (32), it only goes up to 23. How can I complete this form if it’s incomplete?
Hey Michael. Thanks for pointing that out. We corrected the form. You should be able to refresh the page and complete the form.
I’m noticing that windows are opened after the fumigation tents are removed. Do those have to stay open all night on Thursday? Or for only a set amount of time?
Is the 1050 phase 3 building on schedule for owner reentry at noon today? Almost 10am checkout of hotel, confirming prior to returning to Vista.
Thanks
Hi Ozzie,
I received an email to fill out my compliance form for Charlemont 8, however my unit #is not in the drop-down for the June 11th date. Can you help please?
Hey Lisa. We’ll reach out to you directly to get your exact address.
I have quite a number of plastic storage bins and cardboard boxes in my 2nd room and garage, no food items. Are these OK to keep in there during fumigation? I do not have anywhere else to put them.
Thank you for your help
That’s fine. As long as there’s no food, you can leave them as is.
Hi! I am unable to fill out the form for the 740s. Is the form available, and if so could you please send me a direct link? And incidentally, is there a rough estimated date for the 740s yet? Thanks!
Hey Carmen, those documents will be available when the fumigation dates have been confirmed. The 740 are estimated to be fumigated between mid-June and late July.
I can’t fill out the form, but my garage unit (32) is not listed in the drop-down menu.
Hello, what do we complete if only the garage is being treated during a phase now? My address is being treated during a future date.
Hey Jennifer. The HOA is handling the paperwork for the stand-alone garages. You only need to submit for your condo unit.
Hello,
I originally selected to leave my key under the mat, but I have a lock box now. How can I get you the code?
Sorry I think I wrote this message in a different location.
Thank you
You can email your code to fumigations@accuratetermitecontrol.com
Thank you. I’ll email the code now.
I have another question.
I have quite a number of plastic storage bins and cardboard boxes in my 2nd room and garage, no food items. Are these OK to keep in there during fumigation? I do not have anywhere to put them.
Thank you for your help.
750 Breeze Hill, 127 -(1) please confirm you have my lockbox code? (2) Garage door clicker – it will be in my condo for your access, when done can you leave it in my condo? I don’t have a spare.
Hey Nancy. You’re all set. Please leave a not on your garage to “leave clicker at unit 127”. Due to the garages not being numbered, we don’t know which stall is yours.
Sorry,once again I thought of something else . All the food that has been opened in refrigerator & freezer must be removed ? After 12 hours any food must be considered spoiled . If yes that’s a considerable loss . FYI , my son and I are handicapped and besides the cost a hotel and hiring movers is expensive
Correct. Everything in the fridge and freezer must be removed or double-bagged in Nylofume material. Once double bagged, you can put the items back in the friedge and freezer. Electricity will stay on.
740 Breeze hill, #152.
Fumigation day 07/09. I just wanted to confirm that you got the info about my key. I sent the email to fumigations@accuratetermite… *****.
Also, I have 3 dwarf trees on my patio in the ground and there is no way to relocate them. I am going to water them well tonight, is there anything else I can do to try to save them?
Hey Aleksander. We do have your key info. Thanks for confirming. We’ve heard from past fumigations that using fertilizer along with overwatering before and after the fumigation helps the plants to recover sooner. However, we cannot confirm these claims.
When is Garage building 24 being fumigated? If our garage is not being fumigated during our house fumigation can we use it as storage? We haven’t received information regarding our Garage fumigation date.
Hey Luis. Garage building 24 isn’t scheduled to be fumigated for another couple of months. You can certainly use it for storage while your home is fumigated.
Hi, is there a date for 730 Breeze Hill fumigations and for those corresponding garages yet? I seem to have missed the webinar; is there a recording I can watch?
Hey Annie. Sorry you missed the meeting. The link to the recording is here below. We don’t yet have dates for 730.
https://youtu.be/N_iLH19UfLU
I just want to confirm that the garage building #17 is not being tented? Thx
Hi Angela. Garage building 17 will be fumigated sometime in early June. Exact dates will be determined by the end of next week.
11)do we need to cover our electronics? are they gonna be OK if we don’t.
2) if things are broken damaged or stolen during this are responsible parties going to fix, repair or replace said items. (We aren’t using our home insurance.)
3) if they damage plants near the garage/home are we going to be reimbursed?
4) do we have to clean out our ducts for central air? if yes, who is paying for it?
5) are we going to be reimbursed for all the expenses accrued for this? Hotel, supplies to secure our home etc.
Hey Yoshi. 1) No, electronics can stay as is. 2) Please report anything of concern. Each claim will addressed on a case by case basis. If you wish to claim theft, file a police report immediately. We will provide any information they request to assist in their investigation. 3) Reimbursements are not given for plant damage. 4) Cleaning the air ducts will not be necessary. 5) We do not reimburse for hotel, supplies to secure our home etc.
Do I need to unlock the overhead storage built-ins located in my garage? The tops are open air, it is only the front of the cabinets that are locked. Garage building 8, not sure the exact stall, it’s not on the map.
Please let me know by 4/29 as fumigation is 4/30.
Thanks!
Hey Kyle. Yes, built-in storage in the garages should remain unlocked.
Hi Ozzie – Hope all is well. Can you explain how I may confirm if my condo is “on schedule/completed on-time” while I am vacated for the duration? Before I pack and leave my hotel on Day 3, I really should verify first that my unit is ready to return to. Is this forum where I can get updates on delays or extra days added on to my phase?
It would be very unfortunate to pack and check out of my hotel, and drive 2 hours with family and pets, then be turned away because my unit was not finished as scheduled. Hope that makes sense Ozzie, I really appreciate your help on this one. Thanks!
Almost forgot, how do I know my garage number if the building is just labelled #8?
Last one… does a 3 drawer locked file cabinet (small size for under a desk) need to be left unlocked life the large safes mentioned in the instructions? I am trying to minimize the amount of items I need to lug into storage, greatly appreciate your response!
Hey Kyle. On day 3, crews arrive early in the morning to start removing tents while an inspector checks the home’s air quality. This is being done for the whole building and must be completed by noon because SDGE is scheduled to arrive as early as 12pm. Any delays or extra days will be communicated directly to you via email or phone or both. However this is extremely unlikely. If you hear nothing, you can assume that we are on schedule. Though we know your garage building, the spaces aren’t individually numbered. So we are relying on residents to leave a small note or piece of tape with your unit number. If you wish to leave the file cabinet locked, just stick around long enough for a fumigator to visually inspect the contents and you can lock it back up. This will take less than a minute.
Hey there, I filled out the Occupant Notice form but I’m still getting notices that I have yet to fill it out. This is for 750 Breeze Hill #132, can provide a downloaded PDF of the form.
Hey Greg. We just emailed you a PDF version. The online form can be found at the link below.
https://eform.pandadoc.com/?eform=c6284d14-c1a3-4e06-a3a0-94a53793f714
Hello Ozzie, I can see that my previous comment was removed for some reason. I will ask the question again if you could, please answer! What is the reason why we need to give you access to our safe in our home? Without a proper explanation I don’t see the reason why you would need to get access to a safe.
Hey Ryan, Apologies for your last comment not showing up. To answer your question, home access is necessary to ensure that all people and pets have vacated, all food is removed or double-bagged, all cabinets and drawers are ajar to ensure proper ventilation, and fans are installed to keep the air moving and force fresh air into the home when we begin to ventilate. Access is also needed on the last day to ensure full ventilation and no lingering fumigant is in the home. These inspections are a regulatory mandate.
If you have a PDF or link with instructions specifically for owners with detached garages please reply with the link/PDF, or email it to me. I emailed my garage code number to fumigations@accuratetermitecontrol.com. My garage is scheduled to start per your schedule on 4/30, please respond promptly. PLEASE NOTE: The map provided only shows the detached garage building number (for all 8 garages). I provided the code but there is no way to reference which garage stall is mine. How can I ensure your team will not have an issue locating my stall? Will I receive an email confirming receipt of the garage code and correct identification of my garage location?
Hi Kyle. There isn’t a PDF specific for garages. The map you see is the map that was provided to us. We do not know the exact garage space number for each unit so we are asking residents to label their garages accordingly. This will help quickly identify your garage space. Once your garage code has been logged, we will respond directly in an email.
I read in the instructions that you will need access to any safes if we have safes in our home, and that if we do not provide you access to our safe that you will use third-party to access that safe? Am I reading the instructions correctly?
Hey Ryan, regulations do require that we have access. We can work around this by having someone do a quick check of the safe in your presence on fumigation day. It takes less than a minute, and you can lock it back up. Unless representatives from the Department of Agriculture are on-site, we won’t have any further need to check it.
What are you checking for? And why do you need to see inside of our safes? I’m sorry, but this doesn’t make any sense, termites are not in my safe, and there is no wood in my safe! Please advise ASAP. Thank you.
Hello I have been kindly waiting for a response and reasoning. Since I have not received one and you cannot provide me a legitimate answer. I will not be be providing you access and we are currently relocating and we’re hoping that we will be out by the time you have your scheduled visit to our location however, if not, you’re here by notified that access will not be granted until we are fully moved out from this location. Thank you for your cooperation.
1) If you have a PDF or link with instructions specifically for owners with detached garages please reply with the link/PDF, or email it to me. I will email fumigations@accuratetermitecontrol.com my garage code number. My garage is scheduled to start per your schedule on 4/30, please respond promptly.
2) Changing air filters in the condos was initially recommended by Accurate. I do not see this on recent instructions. If changing filters is recommended, please advise if this must be done pre-or-post-fumigation.
3) Our attic is not ventilated but will be filled with Vikane and Chloropicrin. I would like a copy of the inspector’s reading following the air tests to measure concentration of fumigants in the attic. Measurements in PPM and the equipment calibration documentation.
4) My water heater door has a lock on the inside, but I never received a key when purchasing my condo. Will Accurate subcontractors require a key? Will Accurate need to both lock AND unlock the door themselves? If I can lock the door from inside the water heater closet before DAY 1, will my door be damaged if Accurate plans to unlock it? Online resources indicate that locking exterior doors is to be secured against unauthorized entry during fumigation, but my unit is on the 2nd floor and there is no room for a person to hide in my water heater closet. May I get an exemption for having a 2nd story unit? Will SDGE require access to my water heater closet to turn the pilot light off then back on? Should I send a photo to you so that you can see my water heater closet door knob? Other than purchasing a new lock and key, can Accurate recommend alternative methods of securing my exterior water heater closet in a manner that does not additional time or cost to my preparation checklist?
5) Instructions indicate that “walk-in or large safes” are required by law to be unlocked. Should I unlock my 3 foot high locked 3 drawer filing cabinet? Should I unlock the glass front to my antique case containing knick-knacks? Should I unlock my travel suitcase and briefcase? If there is a lock anywhere in my home, should I unlock it?
6) What is the phone number to call for real-time updates and inquire if the fumigations are being performed on schedule? If it is raining, too windy, or there is any type of delay affecting Accurate’s schedule, will I be contacted by phone? Will it be this online forum https://hoafumigation.info/charlemont/ being used for posting any schedule changes? I currently do not see any updates for Phase 1 this past week. Or, are any other communication channels dedicated to tracking potential changes to the 8AM cutoff to vacate our homes and the 12PM reentry to our homes? If there is not a convenient way to determine if Accurate is “on schedule” before 5PM the night prior to returning home, or the morning my family is scheduled to return at 12PM, please provide me your cell phone number, or the number of a dedicated onsite Site Lead/Project Manager, so that we may arrange a call before EOB each day of Phase 3. My non-refundable accommodations are on 5/6-5/9 (*we must pay for an additional night of the 6th because I cannot vacate my home at 8AM on the 7th with several pets in carriers, then wait 7 hours to check into my hotel at 3PM, which is the standard hotel check-in time in the US. With that, it is imperative that I have a means to verify that it is OK to pack all luggage, all pets, an so that I am back into my home, on schedule, at 12PM May 9th. Due to the fact that 11AM is the standard hotel checkout time in the US. If I check out at 11AM, then arrive home at 12PM, but we are unable to occupy for another night, or nights, I will be paying much higher rates and will possibly require changing hotels.
7) Regarding the following Terms, Conditions, and Liabilities section stating: “While we are concerned about your property, some of the following may be unavoidable due to the nature of the job that must be performed. The roof surface and perimeter areas of the building must be walked upon and damage may occur. Neither Accurate Termite and Pest Control and Next Generation Fumigation will assume any liability for such damage or consequential damage that may occur to roof or roof covering and areas below the same; gutters etc..”
a. Has there been any pre-assessment by Accurate, Next Generation, or HOA to verify the current condition of roofs and gutters? Is there any documentation to support this? Home owners are not responsible for maintaining roof conditions, performing preventative maintenance, certifying service dates and adhering to a time table for recurring inspections at acceptable intervals. I am asking this forum, the vendors, perhaps the HOA via alternate channels… but as an owner I want to see documentation of the last service dates for roofs/roof tiles/gutters. When were the roof tiles last assessed and their condition rated and documented? Are there load bearing limits that must be adhered to per the roofing and gutter company? Will Accurate and Next Generation be working within the parameters of these limits? If these considerations or documents have not been vetted or cannot be produced, then I am not responsible for the repair cost to any roof or gutter damage. In the event that no due diligence has been done by the vendor or HOA prior to walking on my roof, I should have zero obligation to pay for repairs.
Please advise if Charlemont, Accurate, and Next Generation have made any effort to evaluate the above mentioned roof conditions. If these are documented and accessible by the owners, please email me the report for my section of roof. I would like to know the exact count of roof tiles above my unit that are currently broken, stress fractured, compromised, or would be deemed unfit by any reputable roofing company for the scope of work about to take place. I also require a roof map highlighting exactly which tile belongs to my unit. This information should be produced prior to the fumigation event for all phases, I am requesting only for my unit in Phase 3.
Hi Kyle. We do not have a PDF for the garages. All the prep work needed for garages is making sure we have access, making sure any vehicles remain unlocked, and that there is no food or locked safes left behind. Unfortunately, your garage spaces are not individually numbered, so having you put a note with your unit number on the garage itself will help identify your space.
2. I’m unsure where you heard this, but changing air and water filters is unnecessary.
3. There are no written logs of the air quality readings when finishing the fumigation. Creating a log of our own would have to be approved by the state. Inspectors from the Department of Agriculture have been on site to ensure that all areas are tested for air quality and that fumigant levels are well within the minimum standard. You are welcome to approach them with your questions while the work is being performed.
4. Not having a key to the water heater closet is okay. Whether the fumigators use a secondary lock to secure it will be dependent on the instructions give by the Ag Dept inspectors. We have to follow their directives in order to proceed. SDGE does require access to your water heater on your return day to turn the the heater back on.
5. For your safes or file cabinets, you are welcome to leave them locked up as long as a fumigators can inspect the contents in your presence. Luggage and brief cases can remain as is. Unless Ag Dept inspectors require that those be opened as well, it shouldn’t be a problem.
6. Our number is 844-468-2687. Any changes in the schedule will be communicated to you directly via email. As of now, we don’t see weather being a problem. It is also extremely unlikely that you would have to stay out an extra night. If that changes, you will be contacted directly.
7. Neither Accurate or Next Generation fumigation is licensed or qualified to perform any roof assessments. We do not know for certain if the association has contracted for a reputable and licensed roof specialist to do so. That being said, we do not know the date of the last roof assessment. Load-bearing limits or roof maps have never been provided for any fumigation in the past and are not provided now. I recommend you approach your association’s board of directors with these particular questions.
Hello,
I originally selected to leave my key under the mat, but I have a lock box now. How can I get you the code?
Thank you
You can email your code to fumigations@accuratetermitecontrol.com
Hello.
I haven’t filled out any forms yet. When I click on “Fill out this form” on this website, it doesn’t allow me to do so. I have no idea when the fumigation for my unit is and I need to let my tenants know. Need a little assistance here.
Thank you.
Hey Leigh. Depending on your address, fumigation dates may still need to be confirmed. Please send your address to fumigations@accuratetermitecontrol.com and we’ll have someone look into this further for you.
Will someone be providing the special bags that are in the instructions?
Will plain plastic protect my memory foam bed? Any instructions specifically for couches, beds, etc.?
Yes, those bags will be dropped off at your doorstep approximately 14 days before your fumigation day. You don’t have to do anything with your couches or any other furniture. Plastic covers on a mattress will increase the likelihood of the fumigant to remain trapped.
Do I need to bag my dental floss?
Dental floss can stay as is.
I have survival food that is sealed in original packaging , is it ok ?
Survival food also has to be removed or double-bagged in Nylofume material.
Hello, I see that garages and units are being fumigated in separate increments. When are the garages for 750 unit 130 going to be fumigated?
Also, who do we send out padlock code to if we have an electronic keypad for unit entry?
Thank you,
Hey Courtney. Can you please give us your garage building number? That way we can give you a sure answer about scheduling. You can email your codes to fumigations@accuratetermitecontrol.com.
Hi Ozzie,
It is for garage building #18. I think in my form I put 19 though. I hope that is not an issue
I live at 740 Breeze Hill Rd.
I would like to sign up for the fumigation. Do I need fill out any specific forms?
Hey Daniel. The fumigation forms specific to your building will become available within the next few weeks when your fumigation dates have been confirmed.
What dates is the Fumigation going to begin at the 750 Building units?
Hey Barbara. Those dates have yet to be solidified, but you should be receiving notice within the next couple of weeks.
Hi,
We see two different deadlines for the form submissions. One messaged we received says April 3rd and the other says April 16th. I haven’t completed it yet since I’m waiting on some details from our landlord. Can you clarify what the correct deadline is? Our until fumigation date is May 7th but our garage fumigation is April 23
Hey Jess. The deadline for your fumigation forms is April 23rd.
Hi! I filled out the form for Unit 22 and the unit fumigation is scheduled for May 7th. However, there was not a section for me to note instructions on garage fumigation access on 04/23. How can I ensure you know how to access my garage? Thanks.
Hey Jess. You can email fumigations@accuratetermitecontrol.com to let us know if you are leaving a clicker under your mat for us, providing a code, or leaving it manually unlocked.
Are you going to email out new printed instructions and dates since the previous versions are now outdated? Kind of hard to plan to vacate when I don’t know the dates. 750 Breeze Hill
Hey Kathleen. I completely understand. And yes, new notices will be sent out. For reference, civil code 4785(b) limits notice to residents to be no more than 30 days and no less than 15. Your association will be sure to send notice as soon as legally allowable.
Hi Ozzie, I received the paperwork yesterday. I have an autoimmune disease and I am extremely concerned about the toxic chemicals being added to my home during the fumigation process. All the research that I have done mentions that these chemicals can linger at potentially dangerous levels for weeks in upholstered materials, especially memory foam and carpeting. However, the instructions provided by your company states that upholstered items like my mattress, which has memory foam, don’t need to be removed from the home. How is your company measuring the chemical levels after the fumigation process has ended to ensure there isn’t lingering exposure? Can your company guarantee that I will not have health complications from this fumigation process?
Hey Kathleen, I completely understand your concern. Quite often, we find residents in a similar situation. We have been able to help them prepare for their fumigation as well and reassure them that our air quality checks will go further than the state standard. We do this to ensure proper ventilation. We are measuring at parts per million, looking for absolute zeros across the board before releasing the building back to anyone. If the fumigator at all suspects that conditions are not yet safe for you to return home, no one in the entire building will be allowed to enter. Also, residents such as yourself have opted to stay out an extra night or two for their own peace of mind. We make no assumptions regarding anyone’s health conditions before or after fumigation.
Hi. How & when do I get the garage door opener to you?
Hey Janelle. For the standalont garages, you can provide a garage door code or a spare clicker. You can also leave the liftgate manually unlocked.
Thank you, but where do I leave the garage door opener?
I haven’t seen an answer to my question – where do I leave the garage door opener and also when do I leave it?
Hey Janelle, you can leave your clicker under your door mat on the morning of the fumigation. Please note that we will leave it locked inside the garage at the end of the fumigation.
750 apt 129, can someone confirm if my garage is being fumigated as well tomorrow. The email I received only states my unit but the pdf attachment with the site layout has my unit and garage highlighted.
Hey Paul. The only garage buildings being fumigated on the 14th of May are buildings 13 and 19.
I forgot to mention I have Primo water dispenser it uses five gallon jugs. Does it need to be empty, I imagine it does so what type of cleaning process does it take to reuse.
The water dispenser is fine to stay as is. Additional cleaning will not be necessary.
What are the steps to “turning our Gas back on?” Does someone have to be at their condo to let the SDGE person inside to inspect the gas appliances before the gas is turned on for their condo. What if they can’t be there? Is the time scheduled when SDGE will arrive at their condo?
Thank you
Hey Barbara. SDGE techs will arrive sometime between 12pm and 6pm on your return day. If you can’t be there, we suggest either rescheduling your appointment to a time that best fits your schedule or provide them a lock box code to restore service in your absence.
Has SDGE come back yet? Still no gas.
Hey Michael. SDGE did not report any issues to us. If you still have not seen a tech, I encourage you to reach out to them directly for them to identify the issue.
I live at 1050 La Tortuga Dr Unit number 2
when is the fumigation scheduled for my unit
Hi Vernal. Unit 2 is scheduled for the 23rd of April.
Hi,
I live at 750 Breeze Hill Rd #119 and I have a trip coming up at the beginning of May. Can you please give me the dates that you will be fumigating my building?
As I understand it, you will be splitting the rest of Charlemont into 2 phases and I’d like to know if the stand alone garages are include in the 2 zones as we need to move all of our plants and we were thinking of putting them all in the garage.
Thanks
Hi Karen, We have yet to confirm the exact dates for your building, but your fumigation is estimated to take place mid-to-late May. We aim to fumigate corresponding garages on different dates so that you have that space available during the residential fumigation.
Thank-you so much Ozzie. I will be back from my trip on the 10th so hopefully I will have time to prepare.
I’m glad that you will be doing the garages at different times so that we can put our plants in them. I will tell my neighbors as they are getting anxious too.
Karen
I just realized I had the old map of dates.
My garage for unit 51 is #5.
When I filled out the form I put the wrong #. I put #10.
Please correct it for #51 the garage is #5.
thank you.